Privacy Policy

Effective Date: January 1, 2026

Liberty Tool Company (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you visit thetapecaddy.com, purchase products, submit an inquiry, or communicate with us.

1. Information We Collect

Depending on how you interact with us, we may collect:

Contact information: Name, email address, telephone number, billing address, and shipping address.
Business information: Company name, role, locations, purchasing needs, and information submitted through distributor, enterprise, ambassador, or other inquiry forms.
Transaction information: Products ordered, purchase history, payment status, and fulfillment details. Payment information is processed through Shopify and applicable payment providers.
Communication information: Inquiries, correspondence, support requests, preferences, feedback, and communication consent records, including timestamps.
Technical information: IP address, browser type, device information, referring pages, and website activity collected through cookies or similar technologies.

2. How We Use Information

We use information to:

Process purchases, payments, shipping, and customer support requests.
Respond to inquiries and prepare quotes.
Manage distributor, enterprise, ambassador, and other business relationships.
Send requested updates and marketing communications when permitted.
Record and honor communication preferences and consent.
Improve website functionality, products, and customer experience.
Prevent fraud, protect our systems, and meet legal obligations.

3. When We Share Information

We may disclose information to service providers supporting payment processing, ecommerce, shipping, website hosting, customer relationship management, communications, analytics, and professional services.

Providers receive information appropriate to their work. We may also disclose information when legally required or reasonably necessary to protect rights, investigate fraud, or address security concerns.

These disclosures do not authorize third parties or affiliates to use SMS opt-in information or consent records for their own marketing.

4. Cookies and Similar Technologies

Our website and connected platforms may use cookies and similar technologies to support shopping carts, remember preferences, understand website activity, and measure marketing performance.

You can manage cookies through your browser and any privacy controls provided on the website. Blocking certain cookies may affect shopping or other website features.

5. Email and Text Messaging Preferences

You may unsubscribe from promotional emails using the unsubscribe link in those messages.

If you enroll in text messaging, you may withdraw consent by replying STOP or contacting us. Reply HELP for assistance. Message frequency varies, and message and data rates may apply.

Consent to receive marketing text messages is not a condition of purchase. Providing a phone number alone does not constitute consent to receive automated marketing texts.

We may retain limited records needed to document consent and honor opt-out requests.

6. Data Retention and Security

We retain information for as long as reasonably necessary to fulfill the purposes described here, maintain business records, resolve disputes, and satisfy legal requirements.

We use reasonable administrative, technical, and organizational safeguards. No electronic transmission or storage method can be guaranteed completely secure.

7. Your Privacy Choices and Rights

Depending on your location and applicable law, you may have rights to request access, correction, deletion, or a copy of your personal information, and to exercise other applicable privacy choices.

Contact us to submit a request. We may need to verify your identity. Certain information may be retained when required or permitted by law.

8. Third-Party Websites and Services

Our website links to Shopify checkout and other third-party services. Their privacy policies govern information they collect independently. Review those policies before providing information.

9. Children’s Privacy

Our website and services are not directed to children under 13. We do not knowingly collect personal information from children under 13. Contact us if you believe a child has provided personal information.

10. Policy Updates

We may update this Privacy Policy as our practices or legal requirements change. Updates will appear on this page with a revised effective date. We will provide additional notice or obtain consent where required.

11. Contact Us

Liberty Tool Company
Website: thetapecaddy.com
Email: [email protected]
Phone: 239-744-8403

Terms & Conditions

Effective Date: January 1, 2026

These Terms & Conditions govern your use of thetapecaddy.com and your interactions with Liberty Tool Company (“we,” “us,” or “our”). By using the website or placing an order, you agree to the terms applicable to that activity.

1. Website Use

Use this website lawfully. You may not interfere with its operation, attempt unauthorized access, submit fraudulent information, or misuse its content or forms.

You must be legally capable of entering into a binding agreement to place an order.

2. Product Information and Availability

We aim to provide accurate product descriptions, images, prices, and availability. Images are illustrative; colors and appearance may vary by device.

We may correct errors and update listings. If a material error affects your order, we will contact you about available options, including cancellation and any applicable refund.

3. Orders, Pricing, and Payment

Prices are stated in U.S. dollars unless otherwise indicated. Taxes, shipping charges, and final totals are disclosed during checkout or in an accepted written quote.

Online checkout is processed through Shopify and applicable payment providers. Orders remain subject to payment verification and acceptance. If we cannot fulfill an accepted payment, we will notify you and arrange any applicable refund.

4. Shipping, Returns, and Warranties

Shipping estimates are estimates unless expressly guaranteed in writing.

Applicable shipping, return, refund, and warranty terms are those disclosed before purchase or included in your accepted written agreement. These Terms do not reduce rights or remedies provided by applicable law.

For order issues, damaged products, or warranty questions, contact [email protected] with your order details.

5. Product Use

Use products according to supplied instructions and applicable jobsite safety requirements. Evaluate suitability for your surfaces, materials, and intended application before use.

Website demonstrations and descriptions do not guarantee identical results in every application.

6. Distributor, Enterprise, and Ambassador Programs

Submitting an inquiry does not establish a distributor account, enterprise purchasing agreement, ambassador relationship, employment relationship, or entitlement to compensation.

Pricing, commissions, eligibility, ordering requirements, and other program terms are governed by separately accepted written agreements. Program descriptions do not guarantee earnings, sales volume, or business results.

7. Text Messaging Terms

If you separately consent to receive texts from Liberty Tool Company, messages may include responses to inquiries, order or account updates, customer support, and promotional messages covered by your consent.

Message frequency varies.
Message and data rates may apply.
Consent to marketing texts is not a condition of purchase.
Reply STOP to opt out or HELP for assistance.
You may also contact [email protected] or 239-744-8403.
After opting out, you may receive a confirmation message as permitted by law.
Carriers are not liable for delayed or undelivered messages.

You confirm that you are authorized to use the telephone number provided. Notify us if your number changes.

SMS opt-in information and consent records are handled as described in our Privacy Policy and are not shared with third parties or affiliates for their own marketing.

Acceptance of these Terms alone does not constitute consent to receive marketing texts.

8. Intellectual Property

Website text, logos, graphics, photographs, videos, and other materials belong to Liberty Tool Company or their respective owners.

You may browse and use the website for its intended purposes. Commercial reproduction, modification, or distribution requires permission from the applicable rights holder.

9. Third-Party Services

Third-party websites and services, including payment and checkout services, may have separate terms. We are not responsible for independently operated third-party content or services.

10. Disclaimers and Liability

The website is provided on an “as available” basis. We do not guarantee uninterrupted or error-free website access.

To the extent permitted by law, we are not liable for indirect or consequential losses arising from website use. Nothing in these Terms excludes liability that cannot legally be excluded, limits mandatory consumer rights, or overrides an express product warranty.

11. Privacy

Our Privacy Policy explains how we handle personal information. Using the website does not waive your privacy rights or replace any consent required by law.

12. Changes to These Terms

We may update these Terms and will post the revised effective date. Changes apply prospectively and do not retroactively alter an accepted order or signed agreement without an appropriate legal basis.

13. Contact Us